Kama K.

    Kama K.

    Od 2 lat zwiedzam ER i Horror Room

    Visited rooms:
    4

    Rooms on wishlist:
    0

    Level:
    Newbie

    Points:
    16

    0
    0
    Escape room - Komnata Rycerza Goczała
    Komnata Rycerza Goczała

    Złe podejście do klienta.

    6/24/18 | visit date: 6/19/18

    Najgorsze podejście do klienta, jakie mnie spotkało w ER. Nie był to mój pierwszy raz,ale pierwszy raz spotkała mnie taka sytuacja.
    Po rozmowie z Panią z obsługi, która rozmawiała z nami przez telefon mimo, że byliśmy przed budynkiem( nikt mnie otworzył drzwi, nie odebrał domofonu) okazało się, że w danym dniu( 19.06.18) nie na naszej rezerwacji. System wskazał następny dzień, przy czym przy kolejnej rozmowie okazuje się, że jednak rezerwacja jest. Gdy zrezygnowałyśmy i po kolejnym telefonie tym razem mojego chłopaka łaskawie ktoś postanowił zejść i to wyjaśnić. Niestety nie było nam dane poznać sekretów rycerza..
    Recently visited rooms:

    Overall rating: 1/10

    Customer service: 1/10

    Interior: 1/10

    Difficulty: Medium

    Hey, our website uses cookies so that its all features can work properly.

    In addition to those necessary, we also use third-party cookies, so that we can use third-party analytics, social media or marketing tools. This means that the data collected through them is also processed by the providers of these tools.

    Do you consent to the use of cookies other than those necessary for the operation of the site as described by our privacy policy?

    Cookie settings

    Here you can change the detailed settings of the cookies used on our site. If you agree to particular type cookies, it means that you agree that the data collected by them will be used by the administrator of this site, as well as the provider of the specific tool we use - as described in our privacy policy.

    This type of files is necessary for the proper functioning of our site. They are used, among other things, for features such as the browser remembering the user's selected country, products in the shopping cart or the site's color theme.

    These files allow us to understand how users navigate our site. One such tool is Google Analytics, which allows us to collect anonymous information about the number of visits, use of specific features or type of user devices. Thanks to them, we are able to tailor the site to the needs and capabilities of diverse users.

    Tools from Google, Facebook and Seznam.cz that collect information about users that we are able to use for marketing purposes.