What is
an escape room?

FAQ - frequently asked questions

• What is an escape room?

  Escape room is a room full of puzzles, where you can experience an amazing adventure together with your friends. You will enter a place full of tasks and riddles to solve. Rooms can have different plots, difficulty level - the choice is really wide, so you will definitely find something for yourself.
• What is Lockme?

  We're not an escape room, but an online service with a list of available escape rooms and an easy way of booking visits. Thanks to our filters, we help to find escape rooms near your area, and select the one that fits your needs, for example, a room adapted for disabled people.
• How can I book a room on Lockme?

  If you decide to visit an escape room, you can go to its profile and pick the date and time that you're interested in. Then add the selected date to cart and fill the booking form and select payment method. Make sure that all data is correct. After selecting "Opłać Przez Przelewy 24", you will be asked to select your bank, so you can make a quick transfer. After that, you'll receive an e-mail with a confirmation of your order.
• Can I book a room via e-mail or by phone?

  In order to book a room in any other way than on our website, please contact the company that owns the room you're interested in. You can find the company's contact info on its profile on Lockme.
• What categories can I choose?

  Currently, on Lockme you can choose rooms in nine categories. Abstract rooms are most often related to the subject of magic, games, numbers, shapes, colors or forms. Adventure rooms are nothing more than scenarios in which one can - as the name suggests - experience an adventure. Crime rooms are most often about crime investigation, collecting evidence and solving a criminal mystery. Fantasy is for RPG, fable and fantasy fans. Rooms from "for children" category are fully adapted to the needs of the youngest ones. Historical rooms offer a plot set in a specific historical period and are very often based on facts, so they can be a great way to learn through play. Horror rooms will be best for the ones who like to get scared. Thriller is for everyone that likes to feel chills throughout the game. In narrative rooms, the players will play specific characters and become part of the plot.
• Can I go to an escape room with a child?

  There are rooms that allow entering wit kids, or even have plots prepared specifically for children. If you would like to come with a minor, you can filter the room list by checking the "children-friendly room" mark. If you're looking for a room with a plot and difficulty created specifically for children, select "for children" category.
• Are we being monitored in the room?

  Yes - the game master is watching and listening to you throughout the game and makes sure you're safe and having fun. In case of any problem, you can call him, and ask for help. You're safe during the game.
• What if we don't finish the game within the given time?

  If there's not much game left to finish, and no one booked the room after you, the staff may let you finish the game. If there's no time, the staff will most likely explain to you how to solve the remaining puzzles.
• Can I buy a voucher?

  Of course - our vouchers let you book a visit in a room marked as "partner with Lockme". You can buy a voucher here.

  Vouchers are not limited to a particular room or company. You can select the value and book any room you want. In order to buy a voucher, you have to choose the value, type in a dedication (if you want to) and choose the form of a voucher - as a gift in an envelope, or as a pdf file sent via e-mail. The voucher will be sent as soon as we receive the payment.