Within a single company, you can open multiple branches that are located in different places but are still part of the same company. For each branch, you can add separate contact information, such as phone numbers and email addresses.
How to add a new department?
Log in to your business account and go to the business dashboard. Then select "Departments" > "Add".
Basic Information
In the “General” tab, select the company, city, and game type.
Contact data
In the “Contact data” section, you can add phone numbers and email addresses associated with the branch.
To add a phone number or email address, click “Add a new item.” For each item, you can also add a description that will be displayed to players, such as “Reception,” “Game Master,” or “Reservations.” You can enter these descriptions in different languages.
For email addresses, you can also choose which notifications should be sent to that address, such as information about new reservations, cancellations, or messages from players.
Address
Enter the department’s address, including the street name and number, Postal code, and city. If necessary, you can also include the floor, unit number, building name, or other information to help players find the right location.
In the “How to find us” field, you can include additional directions for players, such as “entrance from the courtyard.” You can also provide the content of this field in different languages.
Location on the Map
Go to the “Map” tab and enter the branch’s latitude and longitude. You can convert the exact address to coordinates on the LatLong.net website.
A map showing the department’s location appears in the company profile and in the profiles of the rooms assigned to that department.
If you’re a Lockme partner, you can also upload your own map to help customers find the Escape Room. The map will be displayed in the booking confirmation email.
After filling in the details, click “Create” in the upper-right corner.
Need help adding a new department?
Contact our support: support@lock.me.